IKEA is famous for ready-to-assemble furniture, kitchen appliances, and home accessories. It has a wide range of products from beds to wardrobes. If you aren’t satisfied with their products, they are happy to return. But when you lost your receipt, can you return an item to IKEA without a receipt? In this post, we’re going to solve this issue.
Can I return an item to IKEA without a receipt?
According to the return policy of IKEA, it’s mandatory to have a receipt and a valid government-issued photo ID. If you lost your money receipt, you need to show proof of purchase. For damaged faulty items and missing products, they recommend contacting with local IKEA store. In this situation, you can get returns an item with a receipt. Their customer service can ask you about payment proof like a credit card, debit card, gift card, or bank statement information to make the return process.
IKEA doesn’t accept returns for plants, cut fabric, custom countertops, and as-is products. They provide a 365-day return policy if the product be unopened. The return period for the open product is 180 days.
How to return or refund in IKEA
If you’re not satisfied with the products of IKEA, they can return the item or refund you. The generous return policy of IKEA has something in common with others. They have exceptions also.
Small-item return in IKEA
IKEA’s return policy allows small-item returns only for online purchase.
Large item returns in IKEA
If you need to return a large item, you need to visit their local store.
In-store returns in IKEA
For returning or exchanging products in a local store, you will have to fillup a product return form. Each IKEA local store has an exchange and returns desk where you can find the product return form. Their friendly service agent makes all processes in a very easy way.
Can I return IKEA furniture that has been assembled?
Yes, you can return assembled furniture, bring everything with the receipt. They will help you to do that. IKEA will just price it and put it in their as-is department.
Does IKEA replace broken pieces?
If you receive a broken, damaged, or faulty part, you can take with broken part and receipt to an IKEA store. They will exchange this for you.
Alternatively, you can return the entire item for an exchange or a refund. Each IKEA store has a recovery department. This department’s job is to scavenge as many useful bits from the scrapped products as they can, and use them to either fix the broken products in-store or provide fixes for customer problems.
Does IKEA give free replacement parts?
Yes. IKEA gives free replacement parts. But if it is big parts, they can provide it for a small fee.
What is the return policy of mattresses in IKEA?
Mattress returns will work within 90 days of purchase in IKEA. You can exchange or cash refund your mattress with proof of purchase.
Where can I return IKEA items?
You can return items for free at any IKEA store. Besides they also accept returns for free at any of their order and collection points.
Can I return IKEA mattress without packaging?
You can return the IKEA mattress without packaging. They provide 365 return facilities for unopened products. But mattress return policies are different than other products. IKEA offer 90 days return for a mattress without packaging.
How do I return something I bought online from Ikea?
You can return the item at the nearest IKEA store or you can call the customer support center. If you want to get more information about how to return read the return policy of IKEA.
Is there anything else I should know before making my first return to IKEA?
There are some important tips which you must keep in mind while making your first return:
1) Keep track of your money receipts so that you don’t lose them when you make your return.
2) Bring along your payment proof if you lost your receipt.
3) Always check whether the returned goods are eligible for credit notes/refunds.
4) Never leave the premises until you have completed the whole procedure.
5) Don’t forget to ask for a receipt after completing the return process.
Can I return to any IKEA location?
Yes. You can return your item or cash refund to any IKEA store with proof of purchase.
