What happens if I am not home to receive my Costco delivery?

Have you ever wondered what happens if you’re not home to receive your Costco delivery? We all lead busy lives, and sometimes we can’t be present when our packages arrive. In such situations, it’s essential to know what to expect and how to handle the situation.

In this article, we will explore what typically happens if you’re not available to receive your Costco delivery. So, let’s dive in!

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Online shopping has become increasingly popular, providing convenience and accessibility to customers worldwide. Costco, one of the leading retailers, offers a wide range of products that can be conveniently ordered online and delivered to your doorstep.

However, there may be instances when you’re not available to receive the delivery. In such cases, understanding the steps taken by the delivery service provider can help you navigate the situation effectively.

Delivery Attempt

When you’re not home to receive your Costco delivery, the delivery service provider will make an initial attempt to deliver your package to the provided address. If no one is available to receive the package, the delivery service may take one of the following actions:

  1. Delivery Notification: The delivery service provider may leave a delivery notification at your doorstep. This notification could include details such as the attempted delivery time, the next steps to take, and contact information to reach the delivery service provider.
  2. Contacting You: In some cases, the delivery service provider may attempt to contact you through the provided contact information. They may call or send a message to inform you about the unsuccessful delivery attempt and discuss potential options.

Delivery Rescheduling

To ensure you receive your Costco delivery successfully, the delivery service may provide instructions on how to reschedule the delivery. This can be done through the following methods:

  1. Direct Contact: The delivery service may leave a notice with instructions on how to directly contact them to reschedule the delivery. This could involve calling a customer service hotline or reaching out through other communication channels provided.
  2. Online Portal: Some delivery service providers offer an online portal where you can access your delivery details and reschedule the delivery at your convenience. This option allows you to select a new delivery date and time that suits your availability.

Delivery to a Neighbor

Depending on the policies of the delivery service provider and your consent, they may deliver your package to a trusted neighbor who is willing to accept it on your behalf. This option is convenient if you have a reliable neighbor who can receive the package securely.

In such cases, the delivery service will typically leave a note indicating which neighbor has received the package, ensuring transparency and accountability.

Package Return

If all delivery attempts fail and alternative arrangements cannot be made, the delivery service provider may return the package to the nearest Costco warehouse or distribution center. From there, you have a couple of options:

  1. New Delivery: You can contact Costco’s customer support to arrange for a new delivery attempt. They will assist you in rescheduling the delivery and ensuring that the package reaches you at a convenient time.
  2. Self-Pickup: Alternatively, you may have the option to pick up the package yourself from the nearest Costco warehouse or distribution center. Contacting Costco’s customer support will provide you with the necessary instructions and details to retrieve your package.

Tips for a Smooth Delivery Process

To increase the chances of a smooth delivery process, consider the following tips:

  1. Accurate Contact Information: When placing your order with Costco, ensure that you provide accurate contact information, including your phone number and email address. This will enable the delivery service provider to reach you easily in case of any issues.
  2. Delivery Instructions: If you anticipate being unavailable during the delivery, you can provide specific instructions for the delivery person. For example, you can instruct them to leave the package at a designated safe spot or provide an alternative contact person who will be available to receive the delivery.
  3. Package Tracking: Take advantage of the tracking number provided by Costco. By tracking your package, you can stay updated on its delivery status and make necessary arrangements if you won’t be available at home.


  1. What happens if I miss the delivery attempts? If you miss the delivery attempts, the delivery service provider may leave a notification or attempt to contact you. They will provide instructions on rescheduling the delivery or retrieving the package.
  2. Can I request a specific delivery time? The availability of specific delivery time slots may vary depending on the delivery service provider. However, some providers offer options to choose a preferred delivery window.
  3. What if I want to change the delivery address? If you need to change the delivery address, you should contact Costco’s customer support or the delivery service provider promptly. They will guide you through the necessary steps to update the delivery details.
  4. Will Costco notify me of the delivery status? Yes, Costco often provides tracking numbers that allow you to monitor the delivery status. You can use this information to stay updated on the whereabouts of your package.
  5. Can someone else receive the package on my behalf? Depending on the delivery service provider’s policies, you may have the option to authorize someone else to receive the package. Make sure to provide the necessary details and instructions to ensure a smooth handover.


In conclusion, if you’re not home to receive your Costco delivery, the specific course of action will depend on the delivery service provider and their policies. Typically, they will make an initial delivery attempt, leave a delivery notification, or try to contact you. I

f you’re unavailable, options may include rescheduling the delivery, delivering the package to a neighbor, or returning the package to a Costco warehouse. To ensure a smooth delivery process, provide accurate contact information, follow delivery instructions, and track your package when possible.

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